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Reply in your customer’s language

A customer from Germany, France or the Czech Republic writes to you in their language. An AI assistant replies in the same language within a minute, and you get a summary in your own.

How it works

  1. The customer writes in their own language

    Through the form on your site or an e-mail forwarded to the assistant. They do not need to choose a language.

  2. The assistant detects the language and replies within a minute

    The reply is in the customer’s language, polite, and based only on the description of your company. It asks up to three questions you really need for an offer.

  3. You get a summary in your language

    What the customer wants, how urgent it is, what is missing and which reply was sent. With buttons: contacted, won, lost.

  4. Important matters go to a human

    Complaints, disputes, legal matters and safety issues are flagged in your notification. The assistant does not settle them, and you decide whether to step in.

What the assistant does not do

  • It does not give prices, quotes, delivery dates, discounts or guarantees.
  • It does not invent facts about your company. It uses only the description we prepare with you. What is missing there is not promised; the assistant asks the customer or says the company will confirm it.
  • It does not pretend to be human. Every message has a footer, in the customer’s language, saying it was prepared by an AI assistant.
  • It does not settle disputes or legal and health matters.
  • Translation can be imperfect. That is why, during the pilot, we read the replies together with you for the first two weeks, with your consent.

Languages

Footers, greetings and reminders are ready in Polish, English, German, French, Spanish, Italian and Czech. The assistant can write the body of the reply in other languages too. In that case the AI footer is in English.

We check reply quality in less common languages with you during the pilot.

Where inquiries come from

  • Website form and e-mail: works right away.
  • SMS and phone: handled by the AI receptionist. You need a number and an account with an SMS and telephony provider, which we set up with you in the pilot.
  • Messenger, WhatsApp and Facebook: through an automation tool on your side (for example Zapier or Make). It works for text.
  • A reply goes to the customer by e-mail only if they left an address and agreed to be contacted.

Try it in another language

This is a demo. Do not enter real personal data.We send and store nothing. The company in the demo is fictional and sells farm-machinery parts abroad.

Write an inquiry in any language, for example:

Guten Tag, wir brauchen 200 Stück Ersatzteile für Mähdrescher. Können Sie uns ein Angebot machen?

Bonjour, quel est le délai de livraison pour 50 pièces vers la France ?

Hola, ¿envían a España y aceptan pedidos pequeños?

You will see the reply the customer would get (in their language) and the summary you would get in English.

Try it on your own example

Watch the demo or leave your company details. We start with a 30-day test at no charge, and the price list is the same as on the pricing page.

Try the demoAsk for a test